Delivery Policy

Effective Date: February 19, 2025

At TRYTOPIX, we strive to provide you with fast, reliable, and efficient delivery for all of your orders. This Delivery Policy outlines the details of our shipping process, delivery times, and other important shipping-related information.

1. Order Processing Time

Once your order is placed, it will be processed within 1-2 business days (Monday to Friday, excluding holidays). Orders placed on weekends or public holidays will be processed the next business day. After your order is processed and shipped, you will receive an email with a tracking number so you can follow the progress of your shipment.

2. Shipping Methods and Costs

We offer a variety of shipping methods to cater to your needs. Shipping costs will be calculated at checkout based on your delivery location and the weight of your order. Available shipping methods include:

  • Standard Shipping: Delivery usually within 5-7 business days (domestic).
  • Expedited Shipping: Delivery within 2-3 business days (domestic).
  • International Shipping: Delivery times vary depending on your location. International shipments may take longer due to customs processing.

Please note that all shipping costs are displayed before finalizing your purchase during the checkout process.

3. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery through the carrier’s website. Please allow up to 24 hours for the tracking information to be updated after shipment.

4. Delivery Times

While we strive to meet estimated delivery times, shipping times may vary depending on the shipping method, destination, and external factors such as weather conditions or carrier delays. These estimated times are for informational purposes only, and we are not responsible for delays caused by these factors.

5. Shipping Restrictions

We offer shipping to most locations within the United States and internationally. However, there may be certain regions or countries where we cannot ship due to restrictions imposed by the carrier or local regulations. If we are unable to deliver to your address, we will notify you promptly and cancel your order.

6. Delivery Address

Please ensure that the shipping address you provide during checkout is complete and accurate. TRYTOPIX is not responsible for delays or issues caused by incorrect or incomplete address details. If you need to change your delivery address after placing your order, please contact us immediately at contact@trytopix.xyz. We will do our best to accommodate the request before the order is shipped.

7. Lost or Damaged Shipments

If your order is lost or damaged during shipping, please contact us immediately at contact@trytopix.xyz. We will investigate the issue with the carrier and, if necessary, issue a replacement or refund for damaged or lost items. For damaged items, please provide photos of the damage along with your order number to expedite the process.

8. International Orders

For international orders, please note that additional customs duties, taxes, and fees may apply based on your country’s regulations. These charges are the responsibility of the customer and are not included in the total price displayed at checkout. We recommend checking with your local customs office for more information regarding potential charges before placing your order.

9. Changes to Delivery Policy

We reserve the right to update or modify this Delivery Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately. Please review this page periodically to stay informed about any updates.

10. Contact Us

If you have any questions or concerns about your delivery or shipping options, please feel free to contact us at:

TRYTOPIX

Thank you for shopping with TRYTOPIX! We are dedicated to ensuring that your order arrives quickly and safely.